Privacy Policy – Finhix

Last Updated: 12-07-2024

At Finhix, your privacy isn’t just a checkbox—it’s a core part of our trust pact. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, platform, and services.

By using Finhix, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services and ensure platform security.

a) Personal Information

When you register or use our services, we may collect:

Full name
Email address
Phone number
Date of birth
Government-issued ID (for KYC compliance)
Wallet addresses and transaction data

b) Automatically Collected Data

When you visit our site, we may collect:

IP address
Browser type and device information
Pages visited and interaction data
Cookies and tracking data

2. How We Use Your Information

We use your data to:

Create and manage your account
Process deposits, withdrawals, and transactions
Verify identity and prevent fraud
Improve our platform, AI systems, and services
Send important updates, notifications, and marketing messages
Comply with legal and regulatory requirements

3. AI and Automated Processing

Finhix uses AI-driven systems to analyze market data, manage portfolios, detect suspicious activity, and improve user experience.
These systems may process anonymized and aggregated user data but do not make legal or financial decisions without human oversight.

4. Data Sharing and Disclosure

We do not sell your personal data.
We may share your data only with:

Regulatory authorities when legally required
Payment processors and blockchain networks
Security and analytics service providers
Partners for operational purposes (under strict confidentiality agreements)

5. Data Security

We implement industry-standard security measures including:

Encryption (SSL/TLS)
Secure servers and access controls
Regular security audits and monitoring
Two-factor authentication (2FA)

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Finhix uses cookies to:

Remember user preferences
Analyze website traffic
Improve platform performance

You can disable cookies in your browser settings, but some features may not work properly.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our platform may contain links to third-party websites (e.g., Binance, CoinMarketCap, TradingView). We are not responsible for their privacy practices. Always review their policies.

9. Data Retention

We retain your information only as long as necessary for:

Legal compliance
Security and fraud prevention
Operational purposes

After this period, your data will be securely deleted or anonymized.

10. Children’s Privacy

Finhix does not knowingly collect data from anyone under the age of 18. If we discover such data, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, contact us:

Email: support@finhix.com
Address:Finhix Ltd.
230 Park Avenue, 3rd Floor
New York, NY 10169
United States